Billing Terms and Conditions

Last updated: January 13, 2025

Welcome to Dolce-lino. These Billing Terms and Conditions outline the terms governing the use of our payment services for seamless and secure transactions. By using our payment services, you signify your agreement to these terms. Please read this agreement carefully before proceeding with any transactions on our website.

SECTION 1 - SECURE PAYMENT OPTIONS

To enhance your shopping experience, we offer a variety of secure payment methods:

  1. Credit/Debit Cards (via Shopify Payments):

    • Safely pay using Amex, Apple Pay, Google Pay, Maestro, MasterCard, Union Pay, and Visa.

  2. PayPal Gateway:

    • Enjoy the convenience of PayPal. You will be redirected to the PayPal website to complete your transaction. A valid PayPal account is required.

All transactions are processed in the currency displayed on the website.

SECTION 2 - PRICING DETAILS AND PRODUCT INFORMATION

The prices listed on Dolce-lino include applicable taxes, unless otherwise stated. While we strive for accuracy, product descriptions, specifications, and availability may occasionally contain errors, omissions, or inaccuracies.

SECTION 3 - ORDER CONFIRMATION AND CANCELLATION POLICY

  • Once an order is placed, you will receive an order confirmation email with your purchase details.
  • If you need to make changes or cancel your order, please contact our support team immediately at info@dolce-lino.com or Phone: +31647960476
  • Orders placed before 5:00 PM (GMT+10:00, Australian Eastern Standard Time) are typically processed the same day.

SECTION 4 - SHIPPING GUIDELINES

  • Shipping Cost: Free Shipping
  • Order Processing Time: 1-2 Business Days
  • Delivery Time: 4-6 Business Days (Australia)

For further details, refer to our Shipping Policy page.

SECTION 5 - RETURN AND REFUND PROCEDURES

  • We accept returns within 30 days of receiving your order. To start a return, please contact us at info@dolce-lino.com.
  • Refunds are processed back to the original payment method within 10 business days after we receive and inspect the returned product.
  • For more details, refer to our Return Policy page.

SECTION 6 - DATA PRIVACY AND SECURITY

We prioritize your privacy and security. All payment transactions are processed securely, and we adhere to industry-standard measures to protect your personal information. For more details, refer to our Privacy Policy.

SECTION 7 - MODIFICATIONS TO BILLING TERMS AND CONDITIONS

Dolce-lino reserves the right to modify or replace these Billing Terms and Conditions at any time. Changes become effective immediately upon posting on the website. Please review this agreement regularly to stay informed of updates.

SECTION 8 - CUSTOMER SUPPORT INFORMATION

For any questions or concerns regarding these Billing Terms and Conditions, please reach out to our customer support team:

  • Trade Name: Dolce-lino
  • Business Address: 2 Tryon St, Chatswood NSW 2067, Australia
  • Email: info@dolce-lino.com
  • Phone: +31647960476
  • Business Hours: Monday to Friday, 9:00 to 5:00 PM(GMT+10:00) Australian Standard Time (Melbourne)

By using our payment services, you acknowledge that you have read, understood, and accepted these Billing Terms and Conditions.